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Case study · Research compliance automation

How did a global leader cut compliance review time by 70% across 13 countries?

It runs every market research project through the SinglePoint Compliance Engine. Rule-based questionnaires, automatically generated country-specific plans and exportable audit logs cut compliance review time by 70% across 13 countries, 1,500+ projects and 10,000+ documents a year, with a complete audit trail for every project.

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“SinglePoint transformed how we govern compliance, decision-ready insights across every market.”
Global Head of Market Research

The results

  • 70%
    faster compliance reviews
  • 1,500+
    projects a year
  • $2M+
    risk reduction from avoided penalties and delays
Organization
Fortune 500 healthcare company
Team
Market research and compliance
Scope
13 countries, 10,000+ documents a year

Before and after

What changed, side by side.

Before SinglePoint

Managing changing regulations across 13 countries created costly project delays.

  • 13 countries, each with unique rules, approvals, and documentation needs.
  • Teams relied on spreadsheets, email threads, and outdated guidance.
  • 1,500+ projects and 10,000+ documents a year to keep aligned.
  • Missed steps risked legal exposure, brand damage, or stalled timelines.

With SinglePoint

The Compliance Engine embeds rule-based questionnaires, generates project-specific plans automatically, and keeps exportable audit logs.

  • Embedded rule-based compliance questionnaires into every project.
  • Auto-generated project-specific compliance plans by country.
  • Maintained exportable audit logs for every project and document.

The result

Compliance reviews run 70% faster, with a complete audit trail for every project and $2M+ in avoided penalties and delays.

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In their words

Without Northern Light’s Compliance Engine, there is no way we could track our compliance performance across the 13 countries, 1,500 projects, and 10,000 market research documents we generate every year.

Global Head of Market ResearchFortune 500 Healthcare Company

Common questions

Questions about this case study.

A module of Primary Research Manager that embeds rule-based compliance questionnaires in each research project, generates country-specific plans automatically, and keeps exportable audit logs.

13 countries, each with its own rules, approvals and documentation requirements.

No. The rules are built into the workflow, so compliance reviews run 70% faster across 1,500+ projects a year.

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