About our webinar

The Real Cost of AI in M&CI:​ Why Most Programs Fail and How Agentic AI Delivers ROI​

AI is everywhere—but measurable ROI remains rare. McKinsey’s 2025 State of AI report shows most organizations experimenting with AI see little real business value. Nowhere is this more damaging than in Market & Competitive Intelligence (M&CI), where poor context, unreliable insights, and hallucinations can lead to costly decisions.

In this on-demand webinar, we explain why AI initiatives in M&CI stall in “pilot purgatory,” the hidden risks of hallucinated insights, and why generic LLMs fail in research-heavy workflows.

You’ll see how Agentic AI—built on trusted, curated content with enterprise-grade guardrails—delivers reliable, repeatable, and defensible insights at scale. We also share a real-world case study of an M&CI team that moved from experimentation to production with measurable ROI.
Featuring:
Robert Trail
President, Northern Light
Sheri Larsen
Chief Product Officer, Northern Light
Watch the recording to learn:
Why most AI in M&CI fails to deliver value
The biggest failure modes: weak context, poor content, and inconsistent data
Why trusted research is critical to AI success
How Agentic AI runs multi-step research without hallucinations
How teams move from pilot to production with real ROI
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