Artificial intelligence has officially crossed from buzzword to business imperative. Across the Fortune 1000, AI is reshaping how organizations manage knowledge, drive innovation, and make decisions with speed and confidence. Nowhere is this transformation more evident than in knowledge management (KM), where generative AI is reducing time-to-insight, boosting research reuse, and making strategic content instantly actionable.
Disconnected systems, duplicate research, and fragmented access to insights cost enterprises millions in lost productivity, delayed decisions, and missed opportunities. Traditional knowledge management platforms were built to store information—not to surface strategic insights or drive timely action. In today’s dynamic environment, storing knowledge isn’t...
The pharmaceutical industry faces a paradox: more data and opportunity than ever before, yet more pressure to innovate quickly, reduce costs, and beat the competition. In a heavily regulated, research-intensive environment, innovation is often slowed by inefficiencies, duplicate work, and siloed knowledge. The solution isn’t just more information; it’s...
June 29, 2022 - Feature Focus: Search Clinic Clare Stephens 11:00AM ET
Nov. 8, 2:45 p.m. – 3:30 p.m. Beating Web Content into Submission David Seuss, CEO Northern Light TBD, HawkSearch by Bridgeline Web content is unruly, misbehaved, messy, scattered, and badly formatted (if formatted at all). It’s also informative, insightful, timely, and crucial for business analysis and technical research. Web content that is “free” and...
Information technology (IT) services companies are doing a lot of things right in terms of digital transformation – but not as much as their peers in other sectors of the IT industry. So says Boston Consulting Group* (BCG) in its recent study on “ The Rates of Success, Goals, and Future Priorities of Digital Transformations, by Sector ”. The good news is IT...
By the calendar, we are now two decades beyond the “future” depicted in Stanley Kubrick’s 1968 film, 2001: A Space Odyssey , yet we are still a long way off from the vision of artificial intelligence (AI) – not to mention space travel – that it portrays. Say what you will about the march of progress, Alexa is no HAL. So where exactly are we in terms of AI...
Silos are great for farmers, but not for knowledge workers. Silos store grain effectively; data, not so much. When it comes to implementing a knowledge management system for market and competitive intelligence, “content silos” are the antithesis of what an organization wants. But frequently that’s what users get, especially with market research content from...
In 2022, machine learning has made significant inroads into enterprise applications, including knowledge management systems for market and competitive intelligence. Given this technology reality, the content indexed and stored in such systems needs to be “machine learning friendly.” Machine learning-generated document summaries can actually increase both...
Here’s a knowledge management “chicken and egg” question: Are organizations that deploy sophisticated knowledge management technology innately imbued with a forward-thinking philosophy about KM? Or does the use of advanced knowledge management systems foster a leadership approach to KM within those organizations? In other words, which came first – the...
IDC calls the most sophisticated knowledge management (KM) user organizations "transformers"; they cut across industries and use cases. In this webinar we'll draw on IDC's recent research findings on "intelligent knowledge networks" to offer insights into: what capabilities and best practices make an organization a "transformer" in the market research and...
BOSTON, MA , Apr. 19, 2022 – Northern Light ® ( www.northernlight.com ) today announced the immediate availability of its new Financial Reports content collection for SinglePoint ™ enterprise strategic research portals. The Financial Reports collection contains more than 700,000 documents, including quarterly investor presentations and annual reports for...
Northern Light is the Intelligence Engine built for global enterprises—unifying your internal research, licensed content, and real-time market signals in a single AI-powered platform.
