Artificial intelligence has officially crossed from buzzword to business imperative. Across the Fortune 1000, AI is reshaping how organizations manage knowledge, drive innovation, and make decisions with speed and confidence. Nowhere is this transformation more evident than in knowledge management (KM), where generative AI is reducing time-to-insight, boosting research reuse, and making strategic content instantly actionable.
Disconnected systems, duplicate research, and fragmented access to insights cost enterprises millions in lost productivity, delayed decisions, and missed opportunities. Traditional knowledge management platforms were built to store information—not to surface strategic insights or drive timely action. In today’s dynamic environment, storing knowledge isn’t...
The pharmaceutical industry faces a paradox: more data and opportunity than ever before, yet more pressure to innovate quickly, reduce costs, and beat the competition. In a heavily regulated, research-intensive environment, innovation is often slowed by inefficiencies, duplicate work, and siloed knowledge. The solution isn’t just more information; it’s...
In market and competitive intelligence, the name of the game is discovering, sharing and applying insights to business decisions, not simply locating facts. That’s why enterprise market and competitive intelligence research portals are highly specialized knowledge management (KM) applications that require particular content management, search, distribution,...
In business, using artificial intelligence (AI) and machine learning is sexy. But is it practical? A recent Boston Consulting Group* (BCG) article says, “For AI to have real value in an organization, both its potential and its limitations must be understood by the business side of the company as well [as by technologists], so that expectations and outcomes...
Northern Light’s deep tagging and text analytics make every content collection more valuable to users As we have noted many times, a market and competitive intelligence portal lives and dies by the content it contains. Invariably that’s a combination of internally and externally generated research reports, probably an industry news feed, perhaps government...
Northern Light gives organizations a taste of SinglePoint – and what it’s like to work with an extraordinarily customer-centric company In the world of enterprise-class technology solutions, it is the rare company that offers a free trial. You have to be extremely confident in your product or service (not to mention adroit) to let a prospective customer use...
Knowledge management systems can be a valuable technology enabler The lessons B2C companies have learned about the path to superior customer experience (CX) can be applied in B2B enterprises to streamline employee experiences — powered by a modern digital backbone and technology-enabled workflows — resulting in organizations that are better equipped to...
It’s not necessarily boasting to acknowledge one’s accomplishments. We all have strengths and weaknesses, and it’s important to recognize both – to improve as needed, and to leverage our assets to best effect. According to IDC’s recent Intelligent Knowledge Networks (IKN) survey*, a significant majority (over 60%) of the most sophisticated users of...
Northern Light has created several content sets that can be added to your portal to increase the amount of freely available content for your user community. These content sets include Company Financial data, Thought Leader reports, industry focused Twitter posts, Life Sciences Conference Abstracts and Posters, IT White Papers, Analyst Ratings, and more.
In 2022, we live in a browse-to-content world; that’s all Millennials, who now make up over half the workforce, have ever known. For workers of a “certain age” – Baby Boomers and GenXers – the radical technology innovation of their professional lives was the World Wide Web and search engines for exploring it. But Millennials are collaborators and feel...
Here are some best practices for implementing a market and competitive intelligence portal within your organization A sharp saw does not by itself make a great carpenter. As the American thinker Wallace Wattles wrote over 100 years ago, “It is essential to have good tools, but it is also essential that the tools should be used in the right way.” Let’s apply...
Northern Light is the Intelligence Engine built for global enterprises—unifying your internal research, licensed content, and real-time market signals in a single AI-powered platform.
