Artificial intelligence has officially crossed from buzzword to business imperative. Across the Fortune 1000, AI is reshaping how organizations manage knowledge, drive innovation, and make decisions with speed and confidence. Nowhere is this transformation more evident than in knowledge management (KM), where generative AI is reducing time-to-insight, boosting research reuse, and making strategic content instantly actionable.
Disconnected systems, duplicate research, and fragmented access to insights cost enterprises millions in lost productivity, delayed decisions, and missed opportunities. Traditional knowledge management platforms were built to store information—not to surface strategic insights or drive timely action. In today’s dynamic environment, storing knowledge isn’t...
The pharmaceutical industry faces a paradox: more data and opportunity than ever before, yet more pressure to innovate quickly, reduce costs, and beat the competition. In a heavily regulated, research-intensive environment, innovation is often slowed by inefficiencies, duplicate work, and siloed knowledge. The solution isn’t just more information; it’s...
“Take a human-centric view of AI, so that machines can work successfully alongside and for people.” How companies should think about developing and deploying artificial intelligence (AI)-based capabilities is a hot topic in business circles these days. Consulting firm Cognizant’s* recent take on this subject shines the spotlight on non-technical aspects of...
At a recent Northern Light customer forum , Forrester senior analyst and featured guest speaker Cinny Little, an expert in market and competitive intelligence (M&CI), said firms must continue to change their ways of working to drive more decisions and actions that matter from data and insights. Those changes, she argued, must occur both within the M&CI...
Recently, a prospective Northern Light client explained what she hoped to achieve by deploying a SinglePoint™ knowledge management platform across her organization. Some of the themes she mentioned were quite familiar to us – for instance, her company hoped to break down “knowledge siloes” that were preventing valuable information resident within one...
“Organizations need to stay grounded in what practical things AI can help them achieve” IBM knows a thing or two about artificial intelligence (AI); its Watson system is a perennial AI market (and market share) leader, despite stumbles in the healthcare industry . So when IBM speaks about AI, people listen. Recent guidance from the IBM Institute for...
BOSTON, MA , Dec. 29, 2021 – Boston-based Northern Light ( www.northernlight.com ), a long-time corporate partner of The Salvation Army Massachusetts Division’s holiday distributions, this year was a leading sponsor of the non-profit’s annual Boston Christmas Castle toy distribution program. Northern Light donated $25,000 so The Salvation Army could...
Creating a knowledge management system for market and competitive intelligence across a large enterprise can be an overwhelmingly complex process, especially if you’re trying to build the system from scratch. On the other hand, if you opt for a custom solution like Northern Light SinglePoint ™, the complexity and time to go-live may be significantly...
Can AI help CI teams not only do better work, but also work better together? When most people think of deploying artificial intelligence (AI) in a business context, they think about how a computer might help a human solve a problem or answer a question that requires the machine to comprehend concepts rather than simply execute a numerical calculation. And...
Industry research firm IDC has coined a term for organizations that “holistically collect and capture information from a large number of sources across the enterprise, use advanced tools and technologies to synthesize and share that knowledge and exhibit a company culture that promotes knowledge sharing... resulting in increases in productivity and better...
A business blog recently published a list of 10 reasons why artificial intelligence (AI) is essential for organizations’ competitive intelligence programs. Let’s see how many boxes Northern Light SinglePoint ™ checks on their list. Gather thousands of relevant sources – CHECK! This capability actually begins not with AI, but with having the right content...
Northern Light is the Intelligence Engine built for global enterprises—unifying your internal research, licensed content, and real-time market signals in a single AI-powered platform.