Artificial intelligence has officially crossed from buzzword to business imperative. Across the Fortune 1000, AI is reshaping how organizations manage knowledge, drive innovation, and make decisions with speed and confidence. Nowhere is this transformation more evident than in knowledge management (KM), where generative AI is reducing time-to-insight, boosting research reuse, and making strategic content instantly actionable.
Disconnected systems, duplicate research, and fragmented access to insights cost enterprises millions in lost productivity, delayed decisions, and missed opportunities. Traditional knowledge management platforms were built to store information—not to surface strategic insights or drive timely action. In today’s dynamic environment, storing knowledge isn’t...
The pharmaceutical industry faces a paradox: more data and opportunity than ever before, yet more pressure to innovate quickly, reduce costs, and beat the competition. In a heavily regulated, research-intensive environment, innovation is often slowed by inefficiencies, duplicate work, and siloed knowledge. The solution isn’t just more information; it’s...
Better, more readily accessible market and competitive intelligence is more important than ever to help leaders “navigate tumultuous times”. Change is one thing. Upheaval is quite another. In these “predictably unpredictable” times, “the risks facing organizations are becoming more confounding and complex,” writes Harvard’s Eric J. McNulty in a recent...
The digital transformation of business hinges on many information technology (IT)-enabled workflows. In a recent webinar, IT industry research and advisory firm IDC discussed the role of enterprise intelligence platforms in digital transformation and building intelligent organizations . The webinar presenter, IDC research director Chandana Gopal, noted,...
An oft-quoted business aphorism is “What gets measured gets managed.” While generally true, this statement should be interpreted more as a caution than as revealed wisdom. Why? Because, as one writer put it, “ not everything that matters can be measured, and not everything that we can measure matters .” Take decision-making, for example. Decision-making...
BOSTON, MA, Oct. 22, 2021 – The market and competitive intelligence (M&CI) function within an enterprise delivers the most value to the business when its professionals possess a combination of consulting, communication, and content curation skills. That was one of the recommendations Forrester Principal Analyst Cinny Little shared with attendees at Northern...
A long time ago, in an enterprise far, far away, there was a department called market research . It still exists in some organizations; but in many others “market research” is now called “customer insights”, “consumer insights”, or “market intelligence”. Whatever the label, the primary purpose of the function is largely unchanged: to collect and collate...
To improve the customer experience, McKinsey says industrial OEMs have to do a better job of understanding what customers want and need. C ollecting customer insights in a knowledge management system such as SinglePoint could help. Having an effective customer insights operation is a key to success in any industry. Consultants at McKinsey & Company note...
If your company is like most, your younger employees are leaving (or thinking about leaving) in record numbers this year. It’s being called the “ Great Resignation ”. Contributing factors are many and varied, but one cited in a recent Adobe study , reported in TechRepublic , struck a chord with us here at Northern Light: “If [employees] had more time for...
Deloitte says leading organizations explore new platforms that support data ingestion, curation, standardization, and distribution. For unstructured data, this sounds like a knowledge management system such as SinglePoint. In a recent e-book, entitled “ Data as a Strategic Asset *”, the Deloitte AI Institute argues that enterprises must “shift away from...
As your enterprise turns to more cloud-based and Software-as-a-Service application options, the organization’s cybersecurity defenses and data security measures are evolving. Protecting your organization’s content shouldn’t be a function solely carried out by your IT department; it’s a responsibility that needs to be shared across all departments,...
Northern Light is the Intelligence Engine built for global enterprises—unifying your internal research, licensed content, and real-time market signals in a single AI-powered platform.
