Artificial intelligence has officially crossed from buzzword to business imperative. Across the Fortune 1000, AI is reshaping how organizations manage knowledge, drive innovation, and make decisions with speed and confidence. Nowhere is this transformation more evident than in knowledge management (KM), where generative AI is reducing time-to-insight, boosting research reuse, and making strategic content instantly actionable.
Disconnected systems, duplicate research, and fragmented access to insights cost enterprises millions in lost productivity, delayed decisions, and missed opportunities. Traditional knowledge management platforms were built to store information—not to surface strategic insights or drive timely action. In today’s dynamic environment, storing knowledge isn’t...
The pharmaceutical industry faces a paradox: more data and opportunity than ever before, yet more pressure to innovate quickly, reduce costs, and beat the competition. In a heavily regulated, research-intensive environment, innovation is often slowed by inefficiencies, duplicate work, and siloed knowledge. The solution isn’t just more information; it’s...
Management consulting firm McKinsey advises companies to carefully consider a range of potential impacts associated with how an organization structures its post-pandemic workforce. In an article* from a recent issue of McKinsey Quarterly , entitled “ Reimagining the Post-Pandemic Workforce ”, the authors state that companies that embrace a “hybrid” model –...
When it comes to data security, what you don’t know CAN hurt you. According to a study by IBM , the global average cost of a data breach in 2020 was $3.86 million, with an average cost of $146 per lost or stolen record. When IBM accounted for the impact of the remote pandemic workforce, they found the global average total cost of a data breach increased by...
Organizations considering how best to manage their market research and competitive intelligence assets often say to themselves at some point in their deliberations, “Well, we already have Microsoft SharePoint.” Which is somewhat akin to the head groundskeeper at Fenway Park saying to a John Deere sales representative, “But we already have a push mower.” In...
A friend of Northern Light, recalling a former colleague at a major pharmaceutical company, said, “My boss would tell people Northern Light SinglePoint will make you the smartest person in the room about a particular topic in seconds!” In addition to being a memorable quote, this comment is a great reminder as to why the ability to quickly locate and digest...
Over 20 years ago in 1999, I wrote an essay called “Musings on the Future of Information.” The essay was published in a collection edited by Alison Scammell, i in the Sky: Visions of the Information Future . On the cusp of a new millennium, I contemplated 20 years into the future to a time where the web would have brought us prosperity unequaled in the...
In a recent infographic *, The Boston Consulting Group (BCG) highlights the advantages that a subset of what it calls bionic companies – “those that combine human and technology capabilities” – have over their competition, due to their creative implementation of artificial intelligence (AI) capabilities. BCG calls out technology, telecom, and financial...
Market researchers are relied on to uncover the latest information on consumer purchasing behavior, product positioning, brand monitoring, and market size. With information changing by the minute, market research teams at enterprise organizations need high-quality information and can't afford to wade through (and drown in) disparate information channels for...
The currency of market research and competitive intelligence is extremely valuable in its own right Back in the day, the first functional area within corporations to be computerized was finance. There were two main reasons for this: in finance, there are lots of numbers to crunch, which is what computers have always been best at; and money matters a lot in...
Rivalries are exciting. Whatever “team” you’re on - Red Sox vs. Yankees, Coke vs. Pepsi, New York vs. Los Angeles - having a rival keeps you sharp and makes you want to improve so you can remain competitive, and win. Whether your company is a cutting-edge technology business or provides tried-and-true consumer products, competitive intelligence (CI) should...
Northern Light is the Intelligence Engine built for global enterprises—unifying your internal research, licensed content, and real-time market signals in a single AI-powered platform.