

As the buzz around generative AI intensifies, executives and technologists in virtually every industry are scurrying to devise use cases for this powerful new technology and understand its potential impact on business operations, employee productivity, and customer experience. One technology thought leader believes knowledge management will prove to be the...


As the buzz around generative AI intensifies, executives and technologists in virtually every industry are scurrying to devise use cases for this powerful new technology and understand its potential impact on business operations, employee productivity, and customer experience. One technology thought leader believes knowledge management will prove to be the...


The first thing you need to do effective competitive intelligence (CI) research is good content. And the more content sources you have, the more challenging it is to ingest, integrate and harmonize all the information those sources provide to make it readily accessible and useful to professionals throughout your organization. So, you might say content...


The first thing you need to do effective competitive intelligence (CI) research is good content. And the more content sources you have, the more challenging it is to ingest, integrate and harmonize all the information those sources provide to make it readily accessible and useful to professionals throughout your organization. So, you might say content...


Boston, MA – April 18, 2023 – Northern Light today announced a generative AI “question answering” capability within Northern Light’s SinglePoint ™ knowledge management platform for market research and competitive intelligence. Northern Light’s question answering capability is built on top of OpenAI’s GPT-3.5 Turbo large language model. Last month, OpenAI,...


Boston, MA – April 18, 2023 – Northern Light today announced a generative AI “question answering” capability within Northern Light’s SinglePoint ™ knowledge management platform for market research and competitive intelligence. Northern Light’s question answering capability is built on top of OpenAI’s GPT-3.5 Turbo large language model. Last month, OpenAI,...


Information industry research firm IDC recently blogged about a survey they conducted to assess the use and value of knowledge management (KM) systems in large companies. The most frequently cited benefit of KM reported in IDC’s study is “improved business execution” – a broad umbrella that includes, at the top of the list, “decision making.” That’s not to...


Information industry research firm IDC recently blogged about a survey they conducted to assess the use and value of knowledge management (KM) systems in large companies. The most frequently cited benefit of KM reported in IDC’s study is “improved business execution” – a broad umbrella that includes, at the top of the list, “decision making.” That’s not to...


Tuesday, June 13, 2:00 PM ET The limitations of traditional enterprise search are apparent to most organizations nowadays. On the other hand, user expectations are higher than ever before. Put simply, we want search to work like Google . While this is possible, it requires new technologies such as AI, machine learning, and natural language processing — as...


Tuesday, June 13, 2:00 PM ET The limitations of traditional enterprise search are apparent to most organizations nowadays. On the other hand, user expectations are higher than ever before. Put simply, we want search to work like Google . While this is possible, it requires new technologies such as AI, machine learning, and natural language processing — as...


In generative AI, last month seems like a decade ago, given how quickly the market and technology is evolving. “Way back” in February, we wrote about the paucity of available libraries or APIs that developers like Northern Light could use to access the large language models for private applications – specifically, our SinglePoint ™ knowledge management...


In generative AI, last month seems like a decade ago, given how quickly the market and technology is evolving. “Way back” in February, we wrote about the paucity of available libraries or APIs that developers like Northern Light could use to access the large language models for private applications – specifically, our SinglePoint ™ knowledge management...


Return on investment (ROI) is a critical metric for any enterprise technology purchase. Strategic research portals are no exception. A common undertaking among our clients – all of which are Fortune 500 organizations across many industries, with complex market and competitive intelligence needs and diverse content collections -- is to build a business case...


Return on investment (ROI) is a critical metric for any enterprise technology purchase. Strategic research portals are no exception. A common undertaking among our clients – all of which are Fortune 500 organizations across many industries, with complex market and competitive intelligence needs and diverse content collections -- is to build a business case...


Forrester Research predicts 80% of companies will pivot their innovation initiatives from creativity to resilience in 2023. That means fewer technology “moon shots” and more “incremental improvement” geared toward bolstering ongoing operations and customer experience. Concurrently, Forrester is advising companies to focus this year on building their market...


Forrester Research predicts 80% of companies will pivot their innovation initiatives from creativity to resilience in 2023. That means fewer technology “moon shots” and more “incremental improvement” geared toward bolstering ongoing operations and customer experience. Concurrently, Forrester is advising companies to focus this year on building their market...


Note from March 27, 2023: In generative AI, last month seems like a decade ago, given how quickly the market and technology is evolving. Read our more recent article on the topic with updated thinking here . -- There’s lots of buzz (dare we say “chat”?) around ChatGPT, the conversational AI demonstration released by OpenAI.com. While ChatGPT in its present...


Note from March 27, 2023: In generative AI, last month seems like a decade ago, given how quickly the market and technology is evolving. Read our more recent article on the topic with updated thinking here . -- There’s lots of buzz (dare we say “chat”?) around ChatGPT, the conversational AI demonstration released by OpenAI.com. While ChatGPT in its present...
Northern Light is the Intelligence Engine built for global enterprises—unifying your internal research, licensed content, and real-time market signals in a single AI-powered platform.