Artificial intelligence has officially crossed from buzzword to business imperative. Across the Fortune 1000, AI is reshaping how organizations manage knowledge, drive innovation, and make decisions with speed and confidence. Nowhere is this transformation more evident than in knowledge management (KM), where generative AI is reducing time-to-insight, boosting research reuse, and making strategic content instantly actionable.
Disconnected systems, duplicate research, and fragmented access to insights cost enterprises millions in lost productivity, delayed decisions, and missed opportunities. Traditional knowledge management platforms were built to store information—not to surface strategic insights or drive timely action. In today’s dynamic environment, storing knowledge isn’t...
The pharmaceutical industry faces a paradox: more data and opportunity than ever before, yet more pressure to innovate quickly, reduce costs, and beat the competition. In a heavily regulated, research-intensive environment, innovation is often slowed by inefficiencies, duplicate work, and siloed knowledge. The solution isn’t just more information; it’s...
The first thing you need to do effective competitive intelligence (CI) research is good content. And the more content sources you have, the more challenging it is to ingest, integrate and harmonize all the information those sources provide to make it readily accessible and useful to professionals throughout your organization. So, you might say content...
Boston, MA – April 18, 2023 – Northern Light today announced a generative AI “question answering” capability within Northern Light’s SinglePoint ™ knowledge management platform for market research and competitive intelligence. Northern Light’s question answering capability is built on top of OpenAI’s GPT-3.5 Turbo large language model. Last month, OpenAI,...
Information industry research firm IDC recently blogged about a survey they conducted to assess the use and value of knowledge management (KM) systems in large companies. The most frequently cited benefit of KM reported in IDC’s study is “improved business execution” – a broad umbrella that includes, at the top of the list, “decision making.” That’s not to...
Tuesday, June 13, 2:00 PM ET The limitations of traditional enterprise search are apparent to most organizations nowadays. On the other hand, user expectations are higher than ever before. Put simply, we want search to work like Google . While this is possible, it requires new technologies such as AI, machine learning, and natural language processing — as...
In generative AI, last month seems like a decade ago, given how quickly the market and technology is evolving. “Way back” in February, we wrote about the paucity of available libraries or APIs that developers like Northern Light could use to access the large language models for private applications – specifically, our SinglePoint ™ knowledge management...
Return on investment (ROI) is a critical metric for any enterprise technology purchase. Strategic research portals are no exception. A common undertaking among our clients – all of which are Fortune 500 organizations across many industries, with complex market and competitive intelligence needs and diverse content collections -- is to build a business case...
Forrester Research predicts 80% of companies will pivot their innovation initiatives from creativity to resilience in 2023. That means fewer technology “moon shots” and more “incremental improvement” geared toward bolstering ongoing operations and customer experience. Concurrently, Forrester is advising companies to focus this year on building their market...
Note from March 27, 2023: In generative AI, last month seems like a decade ago, given how quickly the market and technology is evolving. Read our more recent article on the topic with updated thinking here . -- There’s lots of buzz (dare we say “chat”?) around ChatGPT, the conversational AI demonstration released by OpenAI.com. While ChatGPT in its present...
Knowledge management consultant Alan Pelz-Sharpe has come up with a new phrase – “ work intelligence systems ” – to describe “using AI to converge data sources and insights from employees, customers, operations, and processes into a unified whole, the goal being to drive better business decision making.” Hard to argue against the merits of such a system. In...
Northern Light is the Intelligence Engine built for global enterprises—unifying your internal research, licensed content, and real-time market signals in a single AI-powered platform.
