Artificial intelligence has officially crossed from buzzword to business imperative. Across the Fortune 1000, AI is reshaping how organizations manage knowledge, drive innovation, and make decisions with speed and confidence. Nowhere is this transformation more evident than in knowledge management (KM), where generative AI is reducing time-to-insight, boosting research reuse, and making strategic content instantly actionable.
Disconnected systems, duplicate research, and fragmented access to insights cost enterprises millions in lost productivity, delayed decisions, and missed opportunities. Traditional knowledge management platforms were built to store information—not to surface strategic insights or drive timely action. In today’s dynamic environment, storing knowledge isn’t...
The pharmaceutical industry faces a paradox: more data and opportunity than ever before, yet more pressure to innovate quickly, reduce costs, and beat the competition. In a heavily regulated, research-intensive environment, innovation is often slowed by inefficiencies, duplicate work, and siloed knowledge. The solution isn’t just more information; it’s...
Note from March 27, 2023: In generative AI, last month seems like a decade ago, given how quickly the market and technology is evolving. Read our more recent article on the topic with updated thinking here . -- There’s lots of buzz (dare we say “chat”?) around ChatGPT, the conversational AI demonstration released by OpenAI.com. While ChatGPT in its present...
Knowledge management consultant Alan Pelz-Sharpe has come up with a new phrase – “ work intelligence systems ” – to describe “using AI to converge data sources and insights from employees, customers, operations, and processes into a unified whole, the goal being to drive better business decision making.” Hard to argue against the merits of such a system. In...
Teddy Roosevelt had it right when he said, “Nothing in the world is worth having or worth doing unless it means effort, pain, [and] difficulty” – often abridged, “If it’s not hard, it’s not worth doing.” At Northern Light, we’ve reinterpreted that statement into something of a company mantra: “The messier, the better.” We love the challenge associated with...
BOSTON, MA , Jan. 10, 2023 – Northern Light ® , a privately held company specializing in knowledge management systems used for market and competitive intelligence by large, research-driven enterprises worldwide, today reported that 2022 was the most successful year in the history of the company. Whether measured by revenue, number of clients, client...
The correlation between the most innovative companies and those that embrace knowledge management (KM) systems has been documented by academics for 15 years. Knowledge management is vital because, among other things, innovation-driven organizations recognize the need to facilitate collaboration within and between their strategy, R&D, product management,...
As 2022 winds to a close, many macroeconomic uncertainties – driven by war in Ukraine, global inflation, stock market volatility, ongoing supply chain woes, and more – are affecting the business outlook for 2023. A recent article in the Harvard Business Review , authored by Janet Balis, a consulting practice leader at Ernst & Young, addressed this...
Competitive intelligence and consumer insights capabilities are key to unlocking growth and productivity Consumer packaged goods (CPG) companies are no strangers to dealing with seismic shifts in consumer preferences brought on by economic volatility. The successful, long-term players have done it many times. Management consulting firm McKinsey* recently...
Google® is our cultural benchmark for internet search; the very brand name has been coopted into a verb meaning “to search the web”. Google is also, in the eyes of the general public, the technical benchmark for search; that’s because for most people Google is all they know. But searchers can do better than Google – in particular, professionals within an...
Savvy enterprises understand the importance of building and deploying a knowledge management platform for market and competitive intelligence . They also know that’s only half the battle; driving adoption and growing the user base is the ongoing challenge and the key to maximizing value of the platform and all the research content it contains. One blue-chip...
Northern Light is the Intelligence Engine built for global enterprises—unifying your internal research, licensed content, and real-time market signals in a single AI-powered platform.
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