Can AI help CI teams not only do better work, but also work better together? When most people think of deploying artificial intelligence (AI) in a business context, they think about how a computer might help a human solve a problem or answer a question that requires the machine to comprehend concepts rather than simply execute a numerical calculation. And...
Can AI help CI teams not only do better work, but also work better together? When most people think of deploying artificial intelligence (AI) in a business context, they think about how a computer might help a human solve a problem or answer a question that requires the machine to comprehend concepts rather than simply execute a numerical calculation. And...
Industry research firm IDC has coined a term for organizations that “holistically collect and capture information from a large number of sources across the enterprise, use advanced tools and technologies to synthesize and share that knowledge and exhibit a company culture that promotes knowledge sharing... resulting in increases in productivity and better...
Industry research firm IDC has coined a term for organizations that “holistically collect and capture information from a large number of sources across the enterprise, use advanced tools and technologies to synthesize and share that knowledge and exhibit a company culture that promotes knowledge sharing... resulting in increases in productivity and better...
A business blog recently published a list of 10 reasons why artificial intelligence (AI) is essential for organizations’ competitive intelligence programs. Let’s see how many boxes Northern Light SinglePoint ™ checks on their list. Gather thousands of relevant sources – CHECK! This capability actually begins not with AI, but with having the right content...
A business blog recently published a list of 10 reasons why artificial intelligence (AI) is essential for organizations’ competitive intelligence programs. Let’s see how many boxes Northern Light SinglePoint ™ checks on their list. Gather thousands of relevant sources – CHECK! This capability actually begins not with AI, but with having the right content...
Better, more readily accessible market and competitive intelligence is more important than ever to help leaders “navigate tumultuous times”. Change is one thing. Upheaval is quite another. In these “predictably unpredictable” times, “the risks facing organizations are becoming more confounding and complex,” writes Harvard’s Eric J. McNulty in a recent...
Better, more readily accessible market and competitive intelligence is more important than ever to help leaders “navigate tumultuous times”. Change is one thing. Upheaval is quite another. In these “predictably unpredictable” times, “the risks facing organizations are becoming more confounding and complex,” writes Harvard’s Eric J. McNulty in a recent...
The digital transformation of business hinges on many information technology (IT)-enabled workflows. In a recent webinar, IT industry research and advisory firm IDC discussed the role of enterprise intelligence platforms in digital transformation and building intelligent organizations . The webinar presenter, IDC research director Chandana Gopal, noted,...
The digital transformation of business hinges on many information technology (IT)-enabled workflows. In a recent webinar, IT industry research and advisory firm IDC discussed the role of enterprise intelligence platforms in digital transformation and building intelligent organizations . The webinar presenter, IDC research director Chandana Gopal, noted,...
An oft-quoted business aphorism is “What gets measured gets managed.” While generally true, this statement should be interpreted more as a caution than as revealed wisdom. Why? Because, as one writer put it, “ not everything that matters can be measured, and not everything that we can measure matters .” Take decision-making, for example. Decision-making...
An oft-quoted business aphorism is “What gets measured gets managed.” While generally true, this statement should be interpreted more as a caution than as revealed wisdom. Why? Because, as one writer put it, “ not everything that matters can be measured, and not everything that we can measure matters .” Take decision-making, for example. Decision-making...
BOSTON, MA, Oct. 22, 2021 – The market and competitive intelligence (M&CI) function within an enterprise delivers the most value to the business when its professionals possess a combination of consulting, communication, and content curation skills. That was one of the recommendations Forrester Principal Analyst Cinny Little shared with attendees at Northern...
BOSTON, MA, Oct. 22, 2021 – The market and competitive intelligence (M&CI) function within an enterprise delivers the most value to the business when its professionals possess a combination of consulting, communication, and content curation skills. That was one of the recommendations Forrester Principal Analyst Cinny Little shared with attendees at Northern...
A long time ago, in an enterprise far, far away, there was a department called market research . It still exists in some organizations; but in many others “market research” is now called “customer insights”, “consumer insights”, or “market intelligence”. Whatever the label, the primary purpose of the function is largely unchanged: to collect and collate...
A long time ago, in an enterprise far, far away, there was a department called market research . It still exists in some organizations; but in many others “market research” is now called “customer insights”, “consumer insights”, or “market intelligence”. Whatever the label, the primary purpose of the function is largely unchanged: to collect and collate...
To improve the customer experience, McKinsey says industrial OEMs have to do a better job of understanding what customers want and need. C ollecting customer insights in a knowledge management system such as SinglePoint could help. Having an effective customer insights operation is a key to success in any industry. Consultants at McKinsey & Company note...
To improve the customer experience, McKinsey says industrial OEMs have to do a better job of understanding what customers want and need. C ollecting customer insights in a knowledge management system such as SinglePoint could help. Having an effective customer insights operation is a key to success in any industry. Consultants at McKinsey & Company note...
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